Many elements of Nashville International Airport’s (BNA) recent terminal renovation project, as well as the airport’s ongoing exemplary customer service, garnered top honors from Airport Revenue News, a leading concessions trade publication. BNA earned awards for the Best Concessions Management Team; Airport with the Best Customer Service; and Airport with the Most Unique Services, all in the medium airport division, in the Airport Revenue News’ 2009 Best Airport & Concession Awards.
“These industry awards provide tangible affirmation that our recent terminal upgrades have enhanced the BNA team’s ability to provide the Nashville Airports Experience to our passengers and customers,” said Raul Regalado, president & CEO of the Metropolitan Nashville Airport Authority (MNAA). “We remain steadfast in our commitment to excellence in providing premier facilities and services to travelers.”
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